Privacy Policy
Last Updated: January 07, 2026
1. Introduction
STONEY LLC doing business as WholesalerPhone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile/web applications.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and business information
- Account credentials (username and password)
- Payment and billing information
- Communications you send to us or through our platform
Communication Data
When you use WholesalerPhone to send and receive calls and text messages, we collect:
- Phone numbers (yours and your contacts)
- Call logs, duration, and metadata
- SMS/MMS message content and metadata
- Voicemail recordings and transcriptions
Automatically Collected Information
We automatically collect certain information about your device and usage, including:
- IP address, browser type, and device identifiers
- Usage data (features used, time spent, interactions)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send service-related communications
- Enable call and SMS functionality, including AI-powered features
- Send you updates, marketing communications, and promotional offers (with your consent)
- Respond to your requests, comments, and questions
- Analyze usage patterns and improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations and enforce our Terms of Service
4. SMS and Voice Services
By using WholesalerPhone, you consent to receive SMS messages and voice calls related to:
- Service notifications (new leads, missed calls, urgent alerts)
- Account updates and security alerts
- Billing and payment confirmations
- Product updates and feature announcements
Opt-Out: You can opt out of promotional messages at any time by replying STOP to any message. You cannot opt out of transactional messages necessary for service operation.
Message Frequency: Message frequency varies based on your account activity and settings. Message and data rates may apply.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., Twilio for SMS/voice, Stripe for payments, hosting providers)
- Team Members: If you use a team account, certain information may be visible to other authorized users in your organization
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Important Notice Regarding Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us at support@wholesalerphone.com.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at support@wholesalerphone.com.
9. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
WholesalerPhone is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Users
Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@wholesalerphone.com
Address: 225 Dyer St, Providence, RI 02903